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Privacy Policy
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Privacy Policy
Acceptable Use Policy

This privacy policy sets out how OCEANUSLive (‘We’, ‘Our’ or ‘Us’) will use or uses any personal information collected about you in the course of your use of the Site.

In keeping with the UK Data Protection Act 1998, the control of data is conducted by OCEANUSLive as part of ForbesWallace Limited and Polymorph Ltd. Where access is to Microsites or an area of the Site which is operated by a third party, the data controller is deemed to be that third party.

The privacy of users of Our Site is treated most seriously. This privacy policy, in conjunction with the Terms & Conditions and Acceptable Use Policy and where you have registered to use the Site, sets out how the information collected will be used. Ensure you read this policy closely.

Your use of the Site and the submission of any personal information to Us via the Site, means you agree to be bound by this privacy policy. If you do not accept to be bound by this privacy policy, you must not use the Site.

You are to check the policy on a regular basis to ensure that any changes We occasionally make are observed. Should there be a requirement for Us to change this privacy policy we shall notify you by posting details of the change on the Site, which will be available on the next occasion you sign-in to your account.

Users 18 years of age or older may use this Site. Users below the age of 18 years must discontinue use of the Site immediately.

Information collected about users of this Site:

·         What information is gathered?

·         How We use your information

·         Disclosure of your information

·         Use of alternative names, or pseudonyms

·         Security

·         Other websites or Microsites

·         Access to, and deletion of, your information

What information is gathered? – in the following circumstances when you use the Site:

When you provide information directly to Us. Including information provided at the time of registering to use the Site, posting material, requesting or subscribing to additional services. We will inform you of which services are optional.

If you Contact Us. We may, at our discretion, maintain a record of such correspondence.

When you use the Registered User areas of the Site. For instance, when you upload Content to the Site or post information to a collaboration room. We do not use the information that you exchange through private collaboration room(s) or Community areas other than to provide an exchange facility. We will, however, retain such information on Our servers to enable you to return to view previous information you sent.

Using cookies. We also use cookies and other such devices to compile anonymous, aggregated statistics that allow Us to understand how users use the OCEANUSLive Service and to help Us improve the structure of Our Site (we cannot identify you personally in this way). We use cookies and other such devices to allow Us to understand who has seen which pages and advertisements (where applicable) on the site, to determine how frequently particular pages, and advertisements, are visited, to determine the most popular areas of the Site and generally in order to monitor usage of the Site.

We may also use cookies and other such devices:

·         To help Us recognise you as a unique visitor when you return to Our Site and to allow Us to tailor Content, or advertisements, to enable a better service; and/or

·         To gather aggregate non personal data to help Us improve the services to you. We will also use aggregate non personal data to track the success of any advertising campaigns on Our Site, to improve the effectiveness and suitability of communications sent by Us.

·         Disabling cookies. Most internet browsers are automatically set up to accept cookies, but you can set your browser to refuse a cookie or ask your browser to show you where a cookie has been set up. Certain services are only activated by the presence of a cookie and, if you choose to refuse cookies, particular features of this Site may not be available to you.

·         Find out how to disable/enable cookies by clicking on the “Manage Cookies” section of the Interactive Advertising Bureau website on the following link www.allaboutcookies.org .

When you register as a member of the Site. You provide Us with elements of personal information, including your name, company name (where applicable), email and home/company address, telephone contact details, and any other information that is included in your user profile. Your user profile will be viewable by other members of the Site in the chat room(s) and a pseudonym (if desired) in the Community area. Other members will not have access to your full user profile unless they have an agreed relationship within a group chat room that permits such access based on the privacy settings provided.

Using the Site. Searches, queries and exchange information through the various chat rooms and Community areas may be performed. Whilst We permit you to decide your privacy options that restrict access to your user profile, it must be stated that no security measures are 100 percent guaranteed to be impenetrable. We do not control the actions of other registered users with whom you decide to share information, however, by accepting the Acceptable Use Policy, other registered users accept and agree to use or access the Content solely in the context of the authorised use stated in the AUP. Should you disclose your user profile details or post information, whilst the information in the chat room(s) is not in the public forum, care should be taken to ensure you are content with the information you post or upload to the Site.

Third party Sites. Some areas of the Site may be linked to a third party. Where you wish to access these links, if you do so We are not responsible for the privacy practices, or the content, of those web sites.

How We use your information – used in the following way when you use the Site:

We use Information held about you. To provide you with the services that you are registered to use on the Site; to administer records and database, and to improve design and feel of the Site; to provide information and services that you request or which We feel may be of interest to users, where they have given consent to be contacted for such purposes; to carry out the obligations arising from any contracts entered into by you and Us; to enable Us to maintain accurate information about you in Our database; to enable Us to notify you about any changes to Our service or the Site; for administrative and customer services; to enable targeted advertising, where applicable, and to enable other members, or third parties, to receive information as part of the services.

Placing your user profile information on the Site. You acknowledge and agree that information you provide may be made available to other users on the Site and may be accessed from countries outside of the UK where there are lower standards of operation than in the UK.

The data we collect from you. May be transferred or stored at a location outside the European Economic Area (EEA). Staff affiliated to Us operating outside the EEA may also process information. By submitting your user profile data you agree to any transfer by Us. Should We transfer information submitted overseas, We will take all reasonable steps to ensure the data is handled securely.

When you publish Content or Information. By uploading Content onto the Site means that other users of the Site will have access to that information; information published to private or group chat rooms will only be accessed by the users within that particular forum.

Use of your profile information. Occasionally, We may use your email address to send news, reports, service related announcements or notifications regarding updates, new services, security and/or safety information that may be of value to users. We reserve the right to send notices to you about your account and the Site. We will not use any of the posts in the private chat rooms or other sensitive information for marketing purposes.

Disclosing your information – to other users and third parties:

We do not disclose your information to third parties. It is only disclosed as part of the services that are provided as part of the information exchange requirements of the Site. We may disclose your personal account information to third parties in the following circumstances:

·         In the event that We are involved in an acquisition, merger or sale of Our business or assets, where We may disclose your personal details to a prospective vendor or purchaser of such business or assets;

·         Where We are under a duty to share or disclose your personal data in compliance with any legal obligation;

·         Where the enforcement of Our Terms and Conditions, including investigation of potential violations, is necessary;

·         In order to protect the rights, safety or property of other users or third parties, including for the purposes of fraud protection.

We may, at times, use other companies. In order to provide services on Our behalf such as provision of customer support, Site hosting, maintenance and receipt of payment. Such service providers will be permitted to obtain the user information necessary to deliver the service and will not use your personal information for any other purpose without prior consent.

In the event of any criminal investigation. We reserve the right to disclose your information and/or Content from the Site to the police or other law enforcement or investigative authorities in order to assist their enquiries.


The use of Pseudonyms – used in the following way when you use the Site:

We allow the use of a pseudonym. In order to enable you to freely voice opinions and comments in the Community area of the Site. In so doing, you are still required to comply with the Terms and Conditions. Should you breach the T&Cs we may disclose your contact details to a third party in order that legal action may be taken against you.

Security – measures taken to keep data securely:

We take every appropriate measure. To ensure that information disclosed to Us is kept securely. All information provided to Us is stored on secure servers. The embedded encryption and password protection provides greater security to the user. Any credit or debit card information that you use to register with the Site is processed by Our service provider and We do not have access to or hold any credit or debit card information.

We have security measures in place to protect our customer database and access to this database is restricted internally. However, it remains each member's responsibility:

·         to protect against unauthorised access to Your Details;

·         to ensure no-one else uses the OCEANUSLive Service on that member's machine while it is "logged on" to the OCEANUSLive Service;

·         to log off or exit from the OCEANUSLive Service when not using it; and

·         to keep your password secret.

Third party websites or microsites

The Service may permit you to link to other websites or resources on the Internet, and other websites or resources may contain links to the Site.  When you access third party websites, you do so at your own risk.  These other websites are not under OCEANUSLive’s control, and you acknowledge that OCEANUSLive is not responsible or liable for the content, functions, accuracy, legality, appropriateness or any other aspect of such websites or resources.  The inclusion of any such link does not imply endorsement by OCEANUSLive or any association with its operators.  You further acknowledge and agree that OCEANUSLive shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such Content, goods or services available on or through any such website or resource. You should exercise caution and consult the privacy policy of the third party-operated website in question before submitting any information.

Access to and deletion of your information – accuracy or your information:

Accurate information is important. You can access and control most or your personal information on the Site, however, if you believe that any information We hold about you is incorrect or is incomplete, you are to contact Us as soon as possible. We will promptly carry out any action to rectify the matter.

If you terminate your account for any reason we will remove your profile details from the Site and database. However, unless otherwise requested, We will retain a copy of your profile details on Our servers should you wish to reactivate your user account in the future.

Having used the collaboration room and Community area facilities of the Site to share information with other users, you generally cannot remove such communications. You should be aware that even after removal, information posted may remain viewable in cached and archived pages within the Site, or if users have copied or stored the information.

You retain the right to apply for a copy of any information that may be held by Us about you; however, this may incur a small charge, and you may also have any inaccurate information corrected.

If you have any queries regarding this Site or privacy policy then contact Us at the following address:

Email – support@oceanuslive.org, or;

Write – ForbesWallace Ltd, 16,The Mall, Surbiton, Surrey KT6 4EQ. England. United Kingdom.